Shipping and Returns

Shipping within New Zealand
Standard shipping cost is NZ $9.95 per order. Oversized items will be charged for extra freight as applicable. Freight for oversized items will be calculated for each order and you will be notified of the total cost by email before despatch Please be assured we will endeavour to keep freight charges as low as possible without compromising service.

International Orders
Orders to be delivered outside New Zealand will not be charged GST (15%) Freight will be calculated for each order and you will be notified of the total cost by email before despatch. Please be assured we will endeavour to keep freight charges as low as possible without compromising service.
 

Returns Policy

If you're not happy, we're not happy, so if for some reason your new Advanced Archery product(s) did not cut the mustard you can return it within 14 days for an exchange, credit or refund - given that the item is in resalable condition, meaning that:

  • It is not damaged or altered in any way
  • It is in its original state with the swing tag attached
  • It has not been worn/washed/dried
     

Inaccurate Orders

If we uncharacteristically buggered things up and sent you the wrong order, we will pay all reshipping costs to have the incorrect order returned to us and get your correct items back out to you asap.

Faulty Products

Now, this shouldn't happen often, because we pride ourselves on premium quality products...but if you do receive your new item and it is wrong or faulty, let us know immediately and we will either repair or replace it.

Wrong Sizing

If you are not happy with the fit of a garment you ordered, we will replace it with the exact same style of a different size. The cost of the reshipping will be your responsibility, unless we sent you the wrong size.
If purchasing garments please check the suppliers websites for sizing guides.

To return a garment, please send it back within 14 days of purchase to:

Advanced Archery
Unit 18, 31-35 Normanby Road 

Mt Eden

Auckland

New Zealand

If you have any questions about returns, please go to our Contact Us page to email us or simply give us a call.

 

Advanced Archery © 2017